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After moving to Freshdesk, you can either use the new support email address we provide you or you can continue using your old support email. By taking this interactive course, you will get a hands-on experience on integrating your old support email with Freshdesk.

By the end of this course, you will understand:

  • How email support in a helpdesk works
  • How to add support email to Freshdesk
  • How to configure other email options like initiating conversation from the helpdesk

Join the Freshdesk Academy by creating an account to take this course.

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