Customer Stories
Freshdesk Customer Spotlight: University Of Sydney
Learn how Freshdesk made a difference for the University of Sydney, and get to know their favourite features.
Learn how Freshdesk made a difference for the University of Sydney, and get to know their favourite features.
Pick up support tips and tricks you can use on a daily basis to improve your customer service experience.
How to say no to customers in customer service
6 tips to write Good Support Emails
5 ingredients of exceptional support emails
7 deadly sins of customer support
7 ways to communicate customer feedback
Learn how to use Freshdesk features to improve your support efficiency and boost your team's productivity.
Learn about the latest innovations and technologies in support and how we implement them at Freshdesk to help you deliver world-class customer support.
Global Support: Multilingual
Win customer love on social media with Freshdesk
Provide faster customer support on Twitter with Freshdesk
Shared Ownership Ticketing in Freshdesk
Parent-Child Ticketing
Linked Tickets - Freshdesk feature
See how our 150,000 customer base uses Freshdesk to build a strong and meaningful relationship with their customers by providing memorable customer experiences.
Freshdesk Customer Spotlight: Booktopia
Freshdesk Customer Spotlight: University Of Sydney
Freshdesk Customer Spotlight: Azimo
Freshdesk Customer Spotlight: QuizUp
Freshdesk Customer Spotlight: Eurobase
Freshdesk Customer Spotlight: ParkCloud
Freshdesk Customer Spotlight: BookingLive
Freshdesk Customer Spotlight: Lesley University
Freshdesk Customer Spotlight: APSIS
Freshdesk Customer Spotlight: Honest Brew
Why BizTalk360 Loves Freshdesk
Freshdesk Customer Spotlight: Ellis Brigham Mountain Sports
