In the last course, we went through a basic checklist of items to keep in mind to write a good support email. But what if “good” isn’t enough. What if you want to write an email that is exceptional and impactful?

An exceptional support email helps you reach out and build a bond with a customer. In this course, we will go over the 5 most important ingredients of an exceptional email. You can also download relevant resources at the end of the course.

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